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Frequently Asked Questions

  1. What is Capsiate Natura?
  2. What is CH-19 Sweet pepper?
  3. What is capsiate?
  4. What are capsinoids?
  5. What is capsaicin?
  6. Are capsinoids hot?
  7. How many chili peppers are equivalent to the recommended daily dose of Capsiate Natura?
  8. What are the directions for use of Capsiate Natura?
  9. How is Capsiate Natura taken?
  10. Do the Capsiate Natura softgels have any taste?
  11. Does Capsiate Natura contain any additives, such as preservatives or artificial colorings?
  12. What is carageenan?
  13. Is CH-19 Sweet pepper a genetically modified chili pepper?
  14. Does Capsiate Natura contain any allergens?
  15. How do I store Capsiate Natura?
  16. Can I purchase Capsiate Natura directly?
  17. Why is Capsiate Natura offered only through healthcare professionals?
  18. How can I become a Capsiate Natura provider?
  19. How do I order Capsiate Natura?
  20. What is my pricing as a healthcare professional?
  21. Are there support materials available for me to use with my patients?
  22. What is a dietary supplement?
  23. What is a New Dietary Ingredient (NDI)?
  24. Are capsinoids in Capsiate Natura a NDI?
  25. Why is Capsiate Natura available only in the New York Tri-State area?
  26. Who makes Capsiate Natura?
  1. What is Capsiate Natura?
    Capsiate Natura is the first and only dietary supplement with natural capsinoids extracted from CH-19 Sweet peppers.
  2. What is CH-19 Sweet pepper?
    A newly discovered rare, non-pungent sweet pepper that is the source for capsinoids, the key ingredients in Capsiate Natura.  This variety of pepper is unique because it produces capsinoids, but almost no capsaicin. CH-19 Sweet peppers are registered under plant variety protection 200200159.
  3. What is capsiate?
    Capsiate, one of the capsinoids, is often used as a popular name for capsinoids because it is the major part of capsinoids extracted from CH-19 Sweet peppers.
  4. What are capsinoids?
    Capsinoids are a family of compounds that are analogues of capsaicin, but are non-pungent. They are approximately 1,000 times less pungent in contrast to capsaicin. Capsinoids are extracted from CH-19 Sweet peppers, unique and natural non-pungent peppers. Capsinoids is a collective name that includes capsiate, dihydrocapsiate and nordihydrocapsiate. Capsinoids are protected under US patent 6333421 as a novel substance.
  5. What is capsaicin?
    Capsaicin is the pungent component found in hot chili peppers which creates the feeling of burning and heat that occurs after eating even tiny bites of the pepper. Because of these symptoms that follow ingestion, only very small amounts of dietary capsaicin can be tolerated at one time.
  6. Are capsinoids hot?
    No. Capsinoids are not hot like capsaicin. Capsinoids are approximately 1,000 times less pungent in contrast to capsaicin.
  7. How many chili peppers are equivalent to the recommended daily dose of Capsiate Natura?
    The capsinoids in 3 softgels of Capsiate Natura are equivalent to the amount of capsaicin in approximately 10 hot chili peppers (Cayenne Long Slim).
  8. What are the directions for use of Capsiate Natura?
    As a dietary supplement, take 3 softgels, once per day, before breakfast. Do not chew the softgels.
  9. How is Capsiate Natura taken?
    We recommend taking Capsiate Natura with water.
  10. Do the Capsiate Natura softgels have any taste?
    No. The softgel itself is not flavored.
  11. Does Capsiate Natura contain any additives, such as preservatives or artificial colorings?
    No. Capsiate Natura contains no preservatives or artificial colorings.
  12. What is carageenan?
    Carageenan is a substance contained in seaweed, and is similar to vegetable gelatin.
  13. Is CH-19 Sweet pepper a genetically modified chili pepper?
    No. CH-19 Sweet pepper is not genetically modified. It is a variety of plant that is bred from a natural species and maintained under cultivation.
  14. Does Capsiate Natura contain any allergens?
    Capsiate Natura does not contain any of the top 8 allergens, which include wheat (gluten), milk, eggs, fish, crustacean shellfish, peanuts, tree nuts and soy - which are required to be stated on the label according to the allergy labeling law which became effective January 1, 2006. We recommend you do not use the product if you have any sensitivity to peppers.
  15. How do I store Capsiate Natura?
    Please keep the bottle capped at all times. Store in a cool, dry place, preferably at 59°-77°F (15°-25°C). Keep away from heat, light and moisture. Do not use if the seal under the bottle cap is broken. We do not recommend storing softgels in the refrigerator, as they may dry and break.
  16. Can I purchase Capsiate Natura directly?
    Yes. Capsiate Natura is offered only through healthcare professionals. Consumers must order Capsiate Natura through healthcare providers.
  17. Why is Capsiate Natura offered only through healthcare professionals?
    We believe that you can provide the most relevant advice about Capsiate Natura to each of your patients.
  18. How can I become a Capsiate Natura provider?
    Please click here to register as a healthcare provider. Upon registration, you will receive an Ajinomoto Co. account number that will be required when ordering Capsiate Natura.
  19. How do I order Capsiate Natura?
    If you are already registered as a healthcare provider of Capsiate Natura, please click here to place an order.
  20. What is my pricing as a healthcare professional?
    Your Ajinomoto Co. representative will provide the cost of Capsiate Natura to you upon registration. Please contact him/her directly, or email your inquiry to sales@capsiatenatura.com or call 1-877-227-2030.
  21. Are there support materials available for me to use with my patients?
    Yes. To request Capsiate Natura materials, please email us at sales@capsiatenatura.com or call 1-877-227-2030.
  22. What is a dietary supplement?
    Congress defined the term "dietary supplement" in the Dietary Supplement Health and Education Act (DSHEA) of 1994. A dietary supplement is a product taken by mouth that contains a "dietary ingredient" intended to supplement the diet. The "dietary ingredients" in these products may include vitamins, minerals, herbs or other botanicals, amino acids, and substances such as enzymes, organ tissues, glandulars, and metabolites. Dietary supplements can also be extracts or concentrates, and may be found in many forms such as tablets, capsules, softgels, gelcaps, liquids, or powders. They can also be in other forms, such as a bar, but if they are, information on their label must not represent the product as a conventional food or a sole item of a meal or diet. Whatever their form may be, DSHEA places dietary supplements in a special category under the general umbrella of "foods," not drugs, and requires that every supplement be labeled a dietary supplement.
    Source: Excerpted from the Food and Drug Administration (FDA) website.
  23. What is a New Dietary Ingredient (NDI)?
    A "new dietary ingredient" (NDI) is a dietary ingredient that was not marketed in the United States before October 15, 1994. The Food and Drug Act requires dietary supplement companies to submit a premarket safety notification to the FDA for certain new dietary ingredients (specifically, any new dietary ingredient that has not been present in the food supply as an article used for food in a form in which the food has not been chemically altered).
    Source: Excerpted from the Food and Drug Administration (FDA) website.
  24. Are capsinoids in Capsiate Natura a NDI?
    Yes. NDI notification of Capsiate Natura with capsinoids was properly filed by the FDA on February 21, 2007. Ajinomoto U.S.A., Inc.'s received the official letter dated May 17, 2007 from the FDA. Click here for the FDA letter.
  25. Why is Capsiate Natura available only in the New York Tri-State area?
    We currently offer Capsiate Natura in the New York Tri-State area to prepare for a nationwide roll-out in the future.
  26. Who makes Capsiate Natura?
    The company name is Ajinomoto Co., a science-oriented manufacturer and marketer of processed food, seasonings, fine chemicals, pharmaceuticals and animal nutrition. Ajinomoto Co. is a global corporation with operations in 23 countries. www.ajinomoto.com
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© 2007 Ajinomoto Co., Inc. All rights reserved.                                             
Capsiate Natura, a new dietary supplement, is being brought to you after Ajinomoto U.S.A., Inc.'s successful completion of the Food and Drug Administration's (FDA) New Dietary Ingredient (NDI) notification process.
Click here for FDA letter.